Channel Dashboard / Merchant
Merchant Tab
Merchant Tab
Merchant Tab
Merchant Tab
Merchant Tab
Merchant Tab
Merchant Tab informs the user on their connected Merchant's Health Statues. With an added detail view, the Channel assist the Merchant with troubleshooting a poor connection health. Outside of viewing health statues, an Explore Merchant side pane encourages the Channel user to view not net connected Merchants.
Merchant Tab informs the user on their connected Merchant's Health Statues. With an added detail view, the Channel assist the Merchant with troubleshooting a poor connection health. Outside of viewing health statues, an Explore Merchant side pane encourages the Channel user to view not net connected Merchants.
Merchant Tab informs the user on their connected Merchant's Health Statues. With an added detail view, the Channel assist the Merchant with troubleshooting a poor connection health. Outside of viewing health statues, an Explore Merchant side pane encourages the Channel user to view not net connected Merchants.
Merchant Tab informs the user on their connected Merchant's Health Statues. With an added detail view, the Channel assist the Merchant with troubleshooting a poor connection health. Outside of viewing health statues, an Explore Merchant side pane encourages the Channel user to view not net connected Merchants.
Merchant Tab informs the user on their connected Merchant's Health Statues. With an added detail view, the Channel assist the Merchant with troubleshooting a poor connection health. Outside of viewing health statues, an Explore Merchant side pane encourages the Channel user to view not net connected Merchants.
Merchant Tab informs the user on their connected Merchant's Health Statues. With an added detail view, the Channel assist the Merchant with troubleshooting a poor connection health. Outside of viewing health statues, an Explore Merchant side pane encourages the Channel user to view not net connected Merchants.
Scope
Enabled users to review Connection Health Statuses of their connected Merchants, and explore merchants they are not connected to.
Problem
Previously, the Channel users lacked access to the Merchant Connection Health Statues via the Dashboard.
Solution
Designed a primary table to display Merchants and their Connection Health Status, with a secondary view for additional status details, and provided the option to explore potential merchant connections.
Overview
Overview
The connection health status of a Merchant is key information to the Channel. The user's goal is to have all healthy connection statues to achieve success with orders. When a Merchant has a poor connection health, Needs Attention or Incomplete, the Channel user must help to resolve the issue by working with the Merchant and platform.
Additionally, the Merchant tab presents a smaller window with a list of Merchants the Channel is not connected to but may want to explore if a partnership is fitting.
The connection health status of a Merchant is key information to the Channel. The user's goal is to have all healthy connection statues to achieve success with orders. When a Merchant has a poor connection health, Needs Attention or Incomplete, the Channel user must help to resolve the issue by working with the Merchant and platform.
Additionally, the Merchant tab presents a smaller window with a list of Merchants the Channel is not connected to but may want to explore if a partnership is fitting.
Experience
Experience
As the user's primary goal is to review statues, 80% of the screen was designed to present a table. The user could click on one of the rows to open a detail view to gather additional information relating the status.
The remaining 20% was designed to encourage the user to explore other Merchants that they were not connected with.
As the user's primary goal is to review statues, 80% of the screen was designed to present a table. The user could click on one of the rows to open a detail view to gather additional information relating the status.
The remaining 20% was designed to encourage the user to explore other Merchants that they were not connected with.
Interface
Interface
The table view displays Merchant ID, Merchant Name, Connection Status, Synced Offers and Platform.
A connection health status could be one of three: Complete, Incomplete, and Needs Attention. Default sorting order was Needs Attention, Incomplete and Complete. The users can click on a row to open a detailed view that breaks down the aggregate statuses.
The table view displays Merchant ID, Merchant Name, Connection Status, Synced Offers and Platform.
A connection health status could be one of three: Complete, Incomplete, and Needs Attention. Default sorting order was Needs Attention, Incomplete and Complete. The users can click on a row to open a detailed view that breaks down the aggregate statuses.
Detail View
Detail View
The details view has three sections. The top banner displays the Merchant's Name, ID, Commission Rate, Email address and a link to their site. On the top right section of this banner are two arrows and a X. The up and down arrow provides navigation through the Merchants displayed on the left side.
The user can click on a row to open the details pane to view aggregate statuses:
Connection
Scope
Sync Status
Invalid Products
Offers Published
Payout Account
Commission Rate
Color coated to match the top level statues of Needs Attention (red), Incomplete (yellow), Complete (green) or Invalid (gray). The user can gather the aggregate statues by referring to the color indictor displayed to the left of the tab title. As each status has a detail page, the user can learn and share information regarding the issue that may be casing the poor status.
The details view has three sections. The top banner displays the Merchant's Name, ID, Commission Rate, Email address and a link to their site. On the top right section of this banner are two arrows and a X. The up and down arrow provides navigation through the Merchants displayed on the left side.
The user can click on a row to open the details pane to view aggregate statuses:
Connection
Scope
Sync Status
Invalid Products
Offers Published
Payout Account
Commission Rate
Color coated to match the top level statues of Needs Attention (red), Incomplete (yellow), Complete (green) or Invalid (gray). The user can gather the aggregate statues by referring to the color indictor displayed to the left of the tab title. As each status has a detail page, the user can learn and share information regarding the issue that may be casing the poor status.
Outcome
The connection health table enables the user to find and review Merchant's connection health statues by sorted tables, filter options, and detail views. With the addition of the Explore Merchants section, Violet encourages the channel to view merchants they are not connected with, helping them grow more healthy connections within the Dashboard.
The connection health table enables the user to find and review Merchant's connection health statues by sorted tables, filter options, and detail views. With the addition of the Explore Merchants section, Violet encourages the channel to view merchants they are not connected with, helping them grow more healthy connections within the Dashboard.
Outcome
The connection health table enables the user to find and review Merchant's connection health statues by sorted tables, filter options, and detail views. With the addition of the Explore Merchants section, Violet encourages the channel to view merchants they are not connected with, helping them grow more healthy connections within the Dashboard.
Outcome
The connection health table enables the user to find and review Merchant's connection health statues by sorted tables, filter options, and detail views. With the addition of the Explore Merchants section, Violet encourages the channel to view merchants they are not connected with, helping them grow more healthy connections within the Dashboard.
Outcome
The connection health table enables the user to find and review Merchant's connection health statues by sorted tables, filter options, and detail views. With the addition of the Explore Merchants section, Violet encourages the channel to view merchants they are not connected with, helping them grow more healthy connections within the Dashboard.
Outcome
The connection health table enables the user to find and review Merchant's connection health statues by sorted tables, filter options, and detail views. With the addition of the Explore Merchants section, Violet encourages the channel to view merchants they are not connected with, helping them grow more healthy connections within the Dashboard.
Up Next!
Payouts
Payouts and Distributions table and export functions empower the user to review detailed sub-tabs and export reports to support their finance needs.
Up Next!
Payouts
Payouts and Distributions table and export functions empower the user to review detailed sub-tabs and export reports to support their finance needs.